by Jonathan | Mar 31, 2022 | Communication, Culture, Interpersonal Skills, Leadership
Make it easy. Make the concept easier to understand. Make the work easier to finish. Make the gathering easier to attend. Easy is hard. Easy is where the real work hides. Many of us attempt to make our idea easier to understand by barfing up more and more information....
by Jonathan | Mar 30, 2022 | Habits, Leadership
Wednesday is not for everyone. Late in the afternoon during my last strategic planning session, I asked my group how they were doing. I could tell the energy in the room was waning. Not unnatural. Each of us only has so much gas in the tank, and on that day we were...
by Jonathan | Mar 29, 2022 | Communication, Hiring, Leadership
What’s at the top of the personal decision hierarchy for a candidate looking at your job offer? Don’t know. It’s different for everyone. Some people respond to pay. Others respond to flexibility. And still others respond to benefits. In the past I...
by Jonathan | Mar 28, 2022 | Communication, Future Leader, Future of Work, Leadership
I drive to Seattle four times a year to see a mostly naked woman holding a tiger cub while clinging to a rope ladder that’s attached to a helicopter. Relax, it’s art. A massive piece of art that is hanging on the ceiling of my dentist’s office. When...
by Jonathan | Mar 24, 2022 | Communication, Future Leader, Hiring, Leadership
Want more people? Develop an employee journey. Customer experience (CX) professionals use the concept of the customer journey to literally map out the path a new customer takes when interacting with the brand. CX pros want to understand it all. How did they first...
by Jonathan | Mar 22, 2022 | Decision Making, Habits, Leadership, Relationships
You are slow. And so am I. It’s a good thing, but it can be frustrating. We are slowly being conditioned by tech that speed is good. Page load times, shipping times, instant communication. Tech can’t go fast enough. But people are slow. And, really, being...
