by Jonathan | Mar 28, 2022 | Communication, Future Leader, Future of Work, Leadership
I drive to Seattle four times a year to see a mostly naked woman holding a tiger cub while clinging to a rope ladder that’s attached to a helicopter. Relax, it’s art. A massive piece of art that is hanging on the ceiling of my dentist’s office. When...
by Jonathan | Mar 24, 2022 | Communication, Future Leader, Hiring, Leadership
Want more people? Develop an employee journey. Customer experience (CX) professionals use the concept of the customer journey to literally map out the path a new customer takes when interacting with the brand. CX pros want to understand it all. How did they first...
by Jonathan | Mar 2, 2022 | Emotional Intelligence, Future Leader, Interpersonal Skills, Leadership
Is your leadership style more tachometer or speedometer? The speedometer in a car measures miles per hour. The tachometer measures the engine’s revolutions per minute. For a leader, the speedometer measures how fast you are going while the tachometer measures...
by Jonathan | Mar 18, 2019 | Future Leader, Leadership
Do you know where you are going? I sometimes ask people the tired question about where they see themselves in five years. You would be surprised at what I hear back. Many haven’t really thought about it. Many more have only a vague sense of what they want their...
by Jonathan | Mar 15, 2019 | Future Leader, Leadership
I just finished reading Turning the Flywheel by Jim Collins (highly recommend). This is a short book that builds on the flywheel concept he first illustrated in his earlier book, Good to Great (also highly recommend). This sentence from his new book struck a chord...
by Jonathan | Mar 14, 2019 | Future Leader, Leadership
A ping pong table? Great! Free lunch? Sounds good! Flexible work arrangements? Wow! I haven’t found anyone who doesn’t love perks (me included). But perks have a shelf life. And, their shelf life is much shorter than you think it is. The reason? We turn...
