by Jonathan | Aug 12, 2021 | Communication, Core Values, Culture, Leadership
What is culture’s job in your firm? It’s easy to think of culture like your brother-in-law who needs to crash in the basement for a few months. Something that is there, something that we live with, something that isn’t that big of a deal. Culture is...
by Jonathan | Aug 10, 2021 | Communication, Core Values, Hiring, Leadership
This is how to make your firm and your position the default choice for someone with 4 other solid job offers. First, a little context. In April we saw the highest “quits” since the Bureau of Labor Statistics began recording that data – about 20...
by Jonathan | Aug 4, 2021 | Communication, Core Values, Culture, Decision Making, Leadership
The most influential culture is the culture closest to you. (Reminder: Culture is not bean bag chairs and free lunch. Culture is a group’s collective behaviors, attitudes, expectations, and artifacts that create pressures to influence an individual’s...
by Jonathan | Jul 20, 2021 | Communication, Core Values, Culture, Leadership
We often talk about the culture in our firms. We should be talking about the micro-cultures in our firm. Every firm culture is an abstract composition of numerous micro-cultures. If you have 15 offices around the region, you have 15 micro-cultures. Well, actually, you...
by Jonathan | Jul 15, 2021 | Communication, Culture, Interpersonal Skills, Leadership, Teams
Making even the slightest cultural changes will take way longer than we think it should. My wife and I have done a number of home improvement projects over the years. We have an inside joke when we are contemplating a new project. Here’s how it works: First, we...
by Jonathan | Jul 13, 2021 | Communication, Interpersonal Skills, Leadership
There are always two types of reasons why people quit: The surface reason, and the core reason. The surface reasons always sounds like this: “They offered me a pay increase.” “Their office is closer to my home.” “The hours fit better into...