by Jonathan | Oct 9, 2018 | Airports, Leadership
I once heard an airport professional say that his job was to “get people to stop talking to him” (paraphrase). The idea being that if someone is talking to him, then there is something wrong at his airport. If nobody was talking to him, then there was...
by Jonathan | Oct 8, 2018 | Leadership
The unspoken rationale we eventually settled on was that “he knows the organization,” “he knows the work,” and (most importantly), “we know him.” With those three truths, we let a very nice, very affable, but underperforming...
by Jonathan | Oct 3, 2018 | Leadership
“If you do this one thing, according to the research, you will instantly become a better leader.” There’s my click bait sample headline for the day. These stories are really beginning to annoy. For any leader to become “better” means they...
by Jonathan | Oct 1, 2018 | Leadership
50% of the people you work with are unsure or completely unaware of what is expected of them (research, not opinion). We aren’t talking about job descriptions, rather about the real-time expectations that each of us have while on the job. The expectations placed...
by Jonathan | Sep 26, 2018 | Airports, Leadership
Just got back from the final day of an aviation conference. The number one topic of the final roundtable discussion among airport professionals was about how to attract, retain, and engage the next generations. Chief among the comments is that there aren’t...
by Jonathan | Sep 24, 2018 | Leadership
Say no to the pain of indecision. Say no to the stress of indecision. Say no to the chaos of indecision. Say no to the heartache of indecision. Decide what the priorities are for your organization, or for your team. Decide how you will measure those priorities. Decide...
