by Jonathan | Jun 15, 2022 | Core Values, Leadership, Values
We don’t throw quarters They are not always in the center of frame or at the center of our attention. But they are there. Everyday there are people around us who set their ego aside and–for whatever reason–ask for something from us. They might ask...
by Jonathan | Apr 22, 2022 | Core Values, Culture, Hiring, Leadership, Teams
“How can I get more people?” Over 12 million open jobs. More open jobs than ever. Record low unemployment. Stories of job postings attracting zero interest. Stories of candidates not showing up for phone interviews, in person interviews, or even their...
by Jonathan | Apr 21, 2022 | Core Values, Leadership
Other than a paycheck, what do we owe the people who work for us? Benefits like health insurance?Perks like free food Fridays?A dedicated space to work?Work tools like a computer and mobile device?Mentoring?Thoughtful growth opportunities?Freedom from harassment or...
by Jonathan | Apr 19, 2022 | Communication, Core Values, Culture, Interpersonal Skills, Leadership, Relationships
“I love [bank] because they treat me like a human!” In the lobby at the ATM I happened to catch sight of this testimonial and advertisement. I lingered on the sentiment for a moment while the ATM machine made a series of “this is such hard...
by Jonathan | Feb 28, 2022 | Core Values, Hiring, Leadership
Do you pick up the cup? A few months ago I was sunning my tired bones near a hotel pool in Palm Springs. A young hotel team member caught my attention. She was picking up food garbage around the pool that was left behind by grown people (a story for another day). The...
by Jonathan | Feb 15, 2022 | Core Values, Emotional Intelligence, Habits, Leadership
Consider: Replacing your judgment with curiosity, replacing your irritation with patience, and replacing your condemnation with love.