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Before the end of today

Might I humbly suggest that before the end of today: 1. Provide one bit of feedback to a member of your team. Feedback can be a “thank you,” a “good job,” or a suggestion for improvement. Hint: the more specific, the better. 2. Close your email...

Please, stop being an efficient leader

If I could implore you to do one thing? Please stop being efficient with your leadership. I hopped a flight down to Arizona last week. At the start of the flight, the flight attendants gave the mandatory pre-flight passenger briefing. Because of my aisle seat and...

How will you wield the power?

I could tell you what to do, or I could ask you what needs to be done next. I could tell you what my opinion is right away, or I could hold back and hear what you have to say first. I could remain silent when I notice that you seem a bit down, or I could check in and...

Reflecting on leadership and the ultimate goal

You made it to another Friday. Perfect time for a moment of reflection before you head out the door for the weekend. Here’s the prompt: If you asked them, what would your customers say about your team? Every team has at least one customer. Maybe it’s an...