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The Culture+ Blog

Insights to help you create a compelling and connected culture

Invest in these kinds of problems

Default to making it easier in the long term.

Every problem has at least two solutions (hey, not talking about math). One solution temporarily solves the problem. A different solution permanently solves the problem. 

Temporarily solving the problem happens fast with quick answers to the presenting symptoms. The project is due next week and people are working this weekend to get it delivered. We solved that problem with overtime. 

Permanent solutions happen much slower. Instead of solving for symptoms we are solving for the core ailment.  Permanent solutions are underneath all the symptoms. Requires time and patience to excavate. 

We like temporary solutions because they feel like permanent solutions. It’s an illusion. We dislike solving for permanent problems because the process feels heavy and may require uncomfortable conversations.

What should we do? Default to making it easier in the long term by solving for permanent problems. 

It’s setting up direct deposit so you don’t have to go to the bank every two weeks with a live check. It’s having a discussion about project due dates with that one PM who continues to be too optimistic. 

What one solution can we use now that will solve for a hundred problems later on?

by Jonathan

Jonathan Wilson is the CEO of Sandcastle, a leadership training and development consultancy. He frequently speaks and writes about building high performance teams. Jonathan regularly presents his latest findings and insights to business and government leaders at local, state, and national association events (both in-person and virtual). His first book, Future Leader: Rebooting Leadership to Win the Millennial and Tech Future is available now.

Tagged: Leadership

Published on: January 15, 2020

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