by Jonathan | Jun 29, 2022 | Interpersonal Skills, Leadership, Relationships
The more expert you become, the more patience you will need when dealing with nonexperts. Experts move quickly through an analysis in their topic area to find the subtle problems. Nonexperts will take more time and may still miss the subtle problems. Experts see way...
by Jonathan | May 26, 2022 | Emotional Intelligence, Interpersonal Skills, Leadership, Relationships
The deep breaths were getting louder. I was sitting nearby. I could see his feet fidgeting under the curtain that separated us. The breathing continued to get louder. The medical tech finally entered. “We’ve got five to do. Which arm would you...
by Jonathan | Apr 19, 2022 | Communication, Core Values, Culture, Interpersonal Skills, Leadership, Relationships
“I love [bank] because they treat me like a human!” In the lobby at the ATM I happened to catch sight of this testimonial and advertisement. I lingered on the sentiment for a moment while the ATM machine made a series of “this is such hard...
by Jonathan | Mar 22, 2022 | Decision Making, Habits, Leadership, Relationships
You are slow. And so am I. It’s a good thing, but it can be frustrating. We are slowly being conditioned by tech that speed is good. Page load times, shipping times, instant communication. Tech can’t go fast enough. But people are slow. And, really, being...
by Jonathan | Mar 7, 2022 | Decision Making, Interpersonal Skills, Leadership, Personal Development, Relationships
Feedback is not truth, it’s perspective. It’s easy for us to instantly categorize feedback as truth. Our boss gives us some feedback after our presentation, well that must be true! Website reviews? True. The feedback we give to our spouses or kids? True....
by Jonathan | Jul 7, 2021 | Communication, Decision Making, Habits, Interpersonal Skills, Leadership, Relationships
A “no” early is 10x more valuable than a “no” late. Here’s an experiment to try this week: Attempt to locate the exact moment of conception for some new idea or initiative that involves you doing something you don’t want to do. It...