by Jonathan | Sep 26, 2022 | Communication, Interpersonal Skills, Leadership
The “why” is simple. I was at a middle school open house the other night. The teachers seemed to be following a prescribed playbook. Instructed from on high to “share your why with parents!” They worked hard on their answers. A good thing! But...
by Jonathan | Jun 29, 2022 | Interpersonal Skills, Leadership, Relationships
The more expert you become, the more patience you will need when dealing with nonexperts. Experts move quickly through an analysis in their topic area to find the subtle problems. Nonexperts will take more time and may still miss the subtle problems. Experts see way...
by Jonathan | May 26, 2022 | Emotional Intelligence, Interpersonal Skills, Leadership, Relationships
The deep breaths were getting louder. I was sitting nearby. I could see his feet fidgeting under the curtain that separated us. The breathing continued to get louder. The medical tech finally entered. “We’ve got five to do. Which arm would you...
by Jonathan | Apr 19, 2022 | Communication, Core Values, Culture, Interpersonal Skills, Leadership, Relationships
“I love [bank] because they treat me like a human!” In the lobby at the ATM I happened to catch sight of this testimonial and advertisement. I lingered on the sentiment for a moment while the ATM machine made a series of “this is such hard...
by Jonathan | Mar 31, 2022 | Communication, Culture, Interpersonal Skills, Leadership
Make it easy. Make the concept easier to understand. Make the work easier to finish. Make the gathering easier to attend. Easy is hard. Easy is where the real work hides. Many of us attempt to make our idea easier to understand by barfing up more and more information....
by Jonathan | Mar 7, 2022 | Decision Making, Interpersonal Skills, Leadership, Personal Development, Relationships
Feedback is not truth, it’s perspective. It’s easy for us to instantly categorize feedback as truth. Our boss gives us some feedback after our presentation, well that must be true! Website reviews? True. The feedback we give to our spouses or kids? True....