by Jonathan | Oct 28, 2021 | Culture, Leadership
No individual or team can consistently outperform their organization’s culture. No individual or team can consistently underperform their organization’s culture. Culture’s ability to level out any team’s performance is both unmatched and...
by Jonathan | Oct 21, 2021 | Core Values, Culture, Hiring, Leadership
There are no staffing shortages. There are tons of superstars out there. Millions of us are willing to invest our emotional energy, our physical energy, and our mental energy into things that matter. We want to be a part of something special. We want to impact...
by Jonathan | Oct 19, 2021 | Core Values, Culture, Leadership
“It is retail,” the Store Manager said. Her words, tone, and look conveyed a distinct message. The Store Manager was interviewing “Lady,” a 30-something looking for work. I sat very still at a neighboring table in the coffee shop attached to...
by Jonathan | Aug 12, 2021 | Communication, Core Values, Culture, Leadership
What is culture’s job in your firm? It’s easy to think of culture like your brother-in-law who needs to crash in the basement for a few months. Something that is there, something that we live with, something that isn’t that big of a deal. Culture is...
by Jonathan | Aug 4, 2021 | Communication, Core Values, Culture, Decision Making, Leadership
The most influential culture is the culture closest to you. (Reminder: Culture is not bean bag chairs and free lunch. Culture is a group’s collective behaviors, attitudes, expectations, and artifacts that create pressures to influence an individual’s...
by Jonathan | Aug 2, 2021 | Core Values, Culture, Decision Making, Leadership
What separates a “weak” from a “muscular” core value? The answer has nothing to do with the value itself. Instead, it has to do with how the value is upheld within the firm. We can place core values on a spectrum: Level 0 – No core values...
