by Jonathan | Oct 27, 2021 | Communication, Core Values, Leadership
He hijacked a school bus. Five months ago a young man boarded a school bus in South Carolina and, at gunpoint, demanded the driver take him to a neighboring city. In the back of the bus, 18 elementary kids. As a parent of kids who ride school buses, this is...
by Jonathan | Oct 21, 2021 | Core Values, Culture, Hiring, Leadership
There are no staffing shortages. There are tons of superstars out there. Millions of us are willing to invest our emotional energy, our physical energy, and our mental energy into things that matter. We want to be a part of something special. We want to impact...
by Jonathan | Oct 19, 2021 | Core Values, Culture, Leadership
“It is retail,” the Store Manager said. Her words, tone, and look conveyed a distinct message. The Store Manager was interviewing “Lady,” a 30-something looking for work. I sat very still at a neighboring table in the coffee shop attached to...
by Jonathan | Aug 12, 2021 | Communication, Core Values, Culture, Leadership
What is culture’s job in your firm? It’s easy to think of culture like your brother-in-law who needs to crash in the basement for a few months. Something that is there, something that we live with, something that isn’t that big of a deal. Culture is...
by Jonathan | Aug 10, 2021 | Communication, Core Values, Hiring, Leadership
This is how to make your firm and your position the default choice for someone with 4 other solid job offers. First, a little context. In April we saw the highest “quits” since the Bureau of Labor Statistics began recording that data – about 20...
by Jonathan | Aug 4, 2021 | Communication, Core Values, Culture, Decision Making, Leadership
The most influential culture is the culture closest to you. (Reminder: Culture is not bean bag chairs and free lunch. Culture is a group’s collective behaviors, attitudes, expectations, and artifacts that create pressures to influence an individual’s...