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The truth about leadership metrics

Getting somebody on your team to open up to you means you are doing it right. If you have a team member who is sharing their life goals with you–and those goals clearly can’t be achieved by working on your team forever–then you are doing it right. If...

Every complaint an opportunity

The old joke after reading a fortune cookie fortune out loud is to add “between the sheets” to the end of whatever it says. “You will make someone very happy.” (Between the sheets.) The next time you hear somebody at work complaining about...