+1 (425) 442-3274 jonathan@sandcastlecompany.com
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Make float non-negotiable

C concourse at Salt Lake City (SLC) at 8:30 pm this past Monday evening. It was totally bananas. Not an empty chair to be found. It was the same story at SeaTac (SEA) and worse at Kansas City (MCI). What I have been noticing with our airport infrastructure is that...

The important and the thief

The man walked straight into the store, grabbed a bag of chips, and walked straight out. He did not pay. He also didn’t seem to be mentally healthy. I was standing in line for my sandwich. He made no attempt to hide the theft. We all noticed. Even the young...

All leadership is personal

Everybody around the table mentioned somebody they knew.  The question that prompted the 16 of us was, “what leader inspired you?” The questioner made it clear that we could choose people we knew, or anybody else we follow.  Every person responded with a...

Teaching humility

My fly was down for half the day. Am I talking about that one time a few years ago? Nope! It was today. *Sigh* Why am I telling you this? What I have noticed is that the Universe has a sense of humor when it comes to teaching us about humility. Just when you think you...

“Am I growing?”

Every weekend, when your people step out of the whirlwind and take a breath, a fundamental question bubbles up. Each is asking, “Am I growing?” Now, they may not use those exact words, but their questions are of the same ilk. “Is this still the right...