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Ownership and self-directed execution

“What should we do?” The closed intersection (dump truck vs. car crash) turned the parking lot of the adjacent shopping center into an actual parking lot. It was gridlocked. Sitting at Starbucks trying to wait it out I overheard the staff talking....

What is Generation X’s role?

Generation X (age 39-53), the much smaller generation squished between the Baby Boomers and the Millennials, has some soul searching to do over the next several years. For the past 30 years the Boomers have been comfortably and competently in command at the office....

“Run for your lives!”

Oh crap! There’s a problem! It’s a big one. Where do all the eyes focus? Right on you. Pleading eyes and mouths ask, “What should we do?” On the inside you might be saying, “Run for your lives!” But we know better than to book it...

Keep your face light, open, and encouraging

Skill check. When somebody offers an idea, do you instantly analyze that idea for faults and then make sure they understand all the reasons it won’t work?  I was at a school PTSA meeting and a new member of the group who had volunteered to coordinate the...

We are returning to a P2P world

I was taken aback by the question. I didn’t expect much at the outset because she answered the phone with a different question. “Would you mind holding?” *bristle* She came back on the line. “Thanks for holding. This is so and so, can I ask how...