by Jonathan | Oct 31, 2019 | Leadership
Context is compelling. Whether it’s context about your big project provided to the larger project team, or context from the mundane. Take this water fountain. How can dispensing water be compelling? The upper right side has a digital counter. The text around it...
by Jonathan | Oct 29, 2019 | Generation X - Leadership, Leadership
Generation X (age 39-53) occupies a niche role at work. I have found that people in their forties (me) and early fifties have a unique perspective. We are (mostly) past the workplace BS that surrounded us and defined our 20s, and (mostly) past the impostor syndrome we...
by Jonathan | Oct 28, 2019 | Leadership
“Make time for winners.” This is courtesy of my wife who sent me a pic with that caption written on a sticky note. How does that sentence make you feel? A little off? It feels more intuitive to say, “make time for those who are struggling.” To...
by Jonathan | Oct 25, 2019 | Leadership
“Say Congrats!” I’d rather say something else, LinkedIn. I would rather ask, “What do you hope to achieve with that promotion?” I would rather ask, “In light of that work anniversary, are you still doing the work you should be...
by Jonathan | Oct 23, 2019 | Leadership
We can design our client interactions for efficiency. For the hotelier, create SOPs that seek to engineer every interaction into an analogue algorithm. For the doctor, half-heartedly talk to the patient sitting to your left while you focus on feeding information into...
