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More Yoda and less Luke

As leaders, our inclination is to tell. Our inclination is to jump in. Our inclination is to solve. Our inclination is to create efficiency. Our inclination is to release tension. We must ignore our inclinations. What made us great technicians–our well-informed...

Unknown acts of reciprocity

If you give, you will get. We were talking about the law of reciprocity in a training seminar I attended a few weeks back. The science shows that people have a problem. Many of us feel compelled to “return the favor” when we receive a gift. The value of...

Uptime requires intentional downtime

What would your weekend need to look like so that Monday morning you are in the best possible physical and mental condition to move forward on the real work you get paid to do? (I know, long question). Next question: What does your weekend actually look like? Cleaning...

Every project needs a champion

Don’t even start that next big initiative unless you have identified its champion. That champion might be you. That champion might be somebody else. Every project needs a champion. That one person who will see said initiative through until its bitter end....

$100,000 on a handshake

Would you ever do a $100,000 contract on a handshake? Curious. What would have to be already established for you to be comfortable shaking that hand? You would have to know the person sitting across the table, right? And not just casually, like “know who they...