by Jonathan | Dec 19, 2019 | Leadership
One of the problems with New Work–the phrase I use to describe the work we are transitioning to as the result of digital transformation–is that the initiation of work is different. Compare New Work to Old Work. Old Work was about showing up to our place...
by Jonathan | Dec 18, 2019 | Leadership
He made a mistake. An obvious one. One you can’t shove under the carpet and ignore. That one mistake led to several more. Flustered, the mistakes seemed to intensify and compound. He made these mistakes in front of 200 audience members. Some in the audience were...
by Jonathan | Dec 17, 2019 | Leadership
How big is your “right” zone? Years ago I used to eat errors in the name of keeping the system running. Sometimes that meant literally eating errors. I would drink wrong coffee drinks, or settle for drive thru orders that had missing food or the wrong...
by Jonathan | Dec 16, 2019 | Leadership
I listened to the engineer tell the woman about the standards found in the Manual on Uniform Traffic Control Devices. You should have seen the look on her face. The engineer could tell she wasn’t getting it, so he decided to dig even deeper into his engineer toolbox...
by Jonathan | Dec 13, 2019 | Leadership
Watched ‘The Art of Coaching” over the past couple of days on HBO. This documentary gives us a glimpse into the long relationship between head coach Bill Belichick of the New England Patriots and Alabama’s head coach Nick Saban. So many details to note for leadership...
