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We are moved by stories

If people aren’t moved by your presentation, it’s not because you lack the information. It’s not because you didn’t have enough statistics, data, or pie charts. It’s not because the line graphs were the wrong color. It’s not because...

Default is kindness

The other day I saw some toddlers playing together. It reminded of me of how my kids played together when they were young.  The same thing struck me watching these kids play together that often struck me when I watched my own kids play together. In a word: Kindness. ...

Let some comments go unanswered

Quick tactic to help you navigate the week: Let some comments go unanswered. You know that one barb someone stuck in their email, or that one eye roll so robust it had the quality of words? Surely you have been a victim of some passive-aggressive comment designed to...

To be great we have to stop being good

How do you fire someone who is good at their job?  This whole thing with Jason Garrett bothers me, but not in an obvious way. Jason Garrett, the head coach of the Dallas Cowboys was fired recently. He was a good head coach.  The Cowboys were 8-8 for the 2019 NFL...

Saving the planet via email

“If each adult sent one less email a day, Britain could reduce its carbon output by 16,433 tonnes – equal to more than 81,000 flights from London to Madrid.”  This quote from a World Economic Forum article really took me by surprise. It might have...