“How many of you know whether your organization is truly advancing, treading water, or losing ground?” I asked that question at a presentation I gave a few weeks back on the future of leadership. Not one hand went up. If you ever watched sport, then you know the power of the scoreboard. With a glance at the jumbotron we can see all the metrics of the big game clearly communicated. We have a way to tell in an instant whether our team is ahead, tied, or behind. And with that information, coaching staff have the ability to react. To be sure, our work and sport are different beasts, but the concept of being able to gauge our relative position at any given time is still important. There hasn’t been one organization I have been employed by that has created a scoreboard of any kind that measured anything. Why? We are starved for context. We want to know how our daily work fits in to the bigger picture. One way to produce context is to measure what matters and then regularly share the results with the team.
First day of the rest of your life or all downhill from here
"Every day is better than the next." I missed it the first time I heard this line in the movie, "There's Something About Mary." This time, I got it. After laughing I realized something. I have spent years of my life on the wrong side of the equation. "Every day is...