+1 (425) 442-3274 jonathan@sandcastlecompany.com
Select Page

Word power

Leaders’ words have power. What you say matters. What you don’t say matters. Your team will use your words to create a lens to look at issues through. The absence of words creates a different lens that they will look at issues through. As you move higher...

Invest your time

The biggest difference? Future leaders invest their time in people and processes that will make tomorrow even better while other leaders spend their time trying to satisfy all incoming demands. It’s about investing time versus spending time. Orient your work...

Don’t offer solutions

When a team member is angry, usually what they want most is to have someone listen to them. They don’t want advice or solutions or a strategy or a plan or a mindset, they just want your undivided attention. My problem is that I always want to jump to solutions....

Root cause

The problem gets solved in two ways. The first way is reactionary. The problem is discovered and then there is some action to resolve it. This is classic “customer service.” The second way is proactive. We discover a problem and then we work to solve it,...

The value of “stored work”

I listened to James Clear on the Coaching for Leaders podcast this morning. Clear was being interviewed about his new book, Atomic Habits (which sounds like a must read). One of the things Clear mentioned over the course of the 45 minute interview was the concept of...