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Clearly, nicely, expertly

I was in a Starbucks the other day. I chose to sit at the coffee counter near where the baristas make the magic. At this particular location, and at that particular time, I had the privilege of hearing the store manager clearly, nicely, and expertly lay out his...

Underestimating what can be done

Give it more time. We tend to overestimate what we can do in a week or a month, and underestimate what can get done in a year or five. Just give it some more time to blossom. Your project, your promotion, your work, your vision. It can happen. All in due...

Can you spare five minutes?

What can you do with 5 minutes? Earlier today, I had five minutes until I needed to leave and I had just finished something. It’s a weird amount of time because there is nothing you can really do with any intention. Yes, I could have left even earlier for my...

A sprinkling of leadership

If you are a technician (somebody who does a discreet function in an organization) and you accept a promotion to a leadership role, it doesn’t mean you remain a technician with a sprinkling of people stuff. It means you become the people person who also has to do a...